What is your Le Club status?
Plat.

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Generally yes.

Which room did you book and which upgrade did you receive?

Booked an entry level Superior room. Upgraded to club level room upon request. No club lounge access.


How's the room?

Spacious. The carpet has seen better days. Bathroom is spacious as well with the usual L'Occitane toiletries.

The only gripe is the phones are really old and cheap looking. What one would find in a motel 6 I suppose with its faded dials.Calls to housekeeping and concierge won't work. One has to intuitively dial '0' to get through to a central reception. Takes a frequent traveller to know this thing.

What was good and what was bad?

Good:
Lovely settings. Takes full advantage of the Manila Bay views. From the lobby, Le Bar to the gym they are all facing the bay. Sitting at the bar counter having a drink and looking out to the sea during sunset is great. Grand lobby with a story high orchids arrangement. Lovely door- ladies wearing their national costumes welcoming you.

The only resort like deluxe hotel in the city. Pool's great. Gym looks great as well with the latest machines and what nots.

Bad:

Me: May I request for an upgrade (Showing Le Club card)
Checkin lady: ermm, let me check. (5 minutes later), I will upgrade u one level up.

Me: Do I get a welcome drink voucher?
Checkin lady: ermm let me check. (Disappeared for 5 minutes). Yes you can just show your Le Club card at the bar.
Le Bar staff: non-alcoholic drinks only. Beer? We'll charge.

Me: Do I get any welcome amenity?
Lady on the phone: Let me check Sir.
(upon returning to the room after dinner, a tiny box of chocolates and some fruits were placed on the table).

Just be unabashed and ask and you'll get them.

Pool's great but the renovation's not. Last thing one wants to hear is the jackhammer hammering away in the background as the pool level restaurant the Spiral is undergoing renovation which was what happened on my one day at the pool. Was told it'll be over by August.

In room Internet is charged or so I was told. But I somehow managed to bypass the login page and still able to surf the net. Wifi at Lobby level is complimentary though.


Value for $ or Vouchers? Would you return?
$. Prepaid rate, seems reasonable. That came without BF though. BF rate was exorbitant at US$45 per pax plus taxes and service charge. So maybe not that cheap if you need BF. Yes would return if I happen to be in town.