Originally Posted by
yosithezet
I scheduled the service last week at short notice. The limo to Changi worked out fine. But on the other end there was nobody to meet me at BKK. I'm assuming the plane being late and me being one of the first off contributed to this. I tried the number they said to contact and it wasn't valid. I emailed HSBC and complained and have heard nothing. Very disappointed.
This is quite surprise. Even if it is flight delay, the operator should know. Did you get an email of the service confirmation? Sound to me they miss the booking.
I was told the buggy service should be back. This means the service operator should change back to BFS. I have no chance to verify as no plan to BKK for now.
Who you send the email to?