Originally Posted by
EWR764
Silver lining? It is clear that Delta's highest rate of complaints came during its integration with NWA. United's result is poor, but in light of the data, not entirely out of the blue.
It's possible. But none of these data show DL being 2x the next lowest rate, which is what we've seen from UA over the past two month. If this is a trend, that's really bad.