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Thread: Yet another AC IT fail
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Old Jun 14, 2012 | 3:32 pm
  #5  
The Blue-Eyed Sheikh
 
Join Date: Jun 2011
Location: YYC; would like to return to living in SIN (or PER)
Programs: SQ KF, QFF
Posts: 287
Originally Posted by jaysona
The text does state that certain city pairings can not be booked via aircanada.com but can be booked on the phone via AC reservations - the typical phone reservation fee is waived as well.

So not quite an IT fail since they already know certain pairings can not be booked on the website.

Still sucks though - I won't argue that since most other travel websites can book pretty much any kind of pairing you can come up with.
Then why, on the first screen, is there a "Book now" link? Why is VNO even on the route map?

TB-ES
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