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Thread: April 2012 DOT Data Released
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Old Jun 14, 2012 | 3:15 pm
  #20  
sbm12
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Originally Posted by cordelli
The last time they were not in the bottom third of the complaint rankings (usually in the bottom two) was October of 2004, when they were ranked 8th out of 19 airlines.

There was no merger back in 2005, 2006, 2007, 2008, 2009, etc.
Those numbers don't matter because FT members were happy then. Now that they are not the same ranking shows that the company is failing.
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