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Thread: Should UA automatically have re-routed me?
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Old Jun 14, 2012 | 1:31 pm
  #3  
SFOFastAir
10 Years on Site
 
Join Date: Aug 2010
Location: SF Bay Area
Programs: MileagePlus
Posts: 411
IRROPS automation can only re-book online. It also will not use alternate airports such as LGA as substitute for EWR or BWI as substitute for IAD or DCA.

It does not always generate the most efficient re-booking solution. So it pays to talks to a person in situations like the OP's.
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