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Thread: Short Haul Reward
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Old Oct 19, 2002 | 12:05 pm
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Altaflyer
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Join Date: Aug 2000
Location: Edmonton, AB, Canada
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Posts: 10,271
Congrats Aeroplan!!

I recently had a wonderful agent reroute an itinerary to a way more convenient one due to a sched change (sched change was on the outbound but the return was where the painful 8 hour layover was). He "fixed" the return out of his own volition before I could even ask him!! I was extremely impressed with this outstanding level of service. Maybe things are slowly getting better??
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