Sofitel Europe, Brussels
What is your Le Club status?
Platinum
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes(ish) BUT they still don't get things right
Which room did you book and which upgrade did you receive?
Standard, upgraded to junior suite (due to problems with my last stay)
How are the rooms?
Nice room, great to have a balcony
What was good and what was bad?
Good: Room, balcony (though tables and chairs could do with a lick of paint)
Bad: No drinks vouchers was issued, toiletries, milk and water were not restocked after the first night, newspaper only delivered the first morning.
Value for $ or Vouchers? Would you return?
Not good, not bad. As they repeatedly don't get Le Club perks rights which is starting to really annoy me I'm not sure I'll return.