Originally Posted by
CaptainMiles
I see a lot of complaints about the new UA here on FT, but I have had no reason to complain myself. Perhaps because I come from PMCO and am perhaps used to lower standards. But so far so good. I have only had 3 UA issues this year.
So all in all, I am happy with UA. There are glitches and failures, sure. No one is perfect. I don't complain a lot nor do I expect a lot in compensation (perhaps I was conditioned by CO) and to me UA has been very fair. May it stay this way.
If they did this right in the beginning, would this be happened?
If you didn't know how to handle this and just let them lie to you that
TK canceled your reservation.
Would you still be happy?
Do you like to be lied and then figured out everything by yourself?
It's nice to hear the outcome is positive but I personally don't like to
be lied.