Clearly many of you lot haven't been living in Hong Kong long enough to turn you from fantasists into rational commercial realists!
My less ambitious suggestions (which would be largely bottom-line neutral from CX's point of view, and therefore hopefully more likely to be implemented) would be:
- Using T8 at JFK instead of T7: this would make life much easier in terms of connecting flights
- Giving us back our mouthwash in the amenity kits: I can't imagine this costs much at all... if it's an issue, I'm willing to trade the shaving gel for mouthwash
- For the time being (up till the First Class Wing lounge renovations are completed), to make the Cabin the First/Diamond/Emerald lounge
- This might be less likely given the additional costs involved, but a priority security line would be great. Any users who do not adequately prepare for it in time (all laptops, mobiles, gels etc removed and put in trays well in advance of the scanner; no large belt buckles allowed etc) get yellow-carded and put in a register. A second offence at any time during the next 12 months earns you a red card and a ban from using fast-track for the next year.