FlyerTalk Forums - View Single Post - TK segment reservation canceled. How to best handle this?
Old Jun 11, 2012 | 6:36 pm
  #13  
pigx5
10 Countries Visited
20 Countries Visited
30 Countries Visited
15 Years on Site
 
Join Date: Aug 2006
Location: US
Programs: AA/UA/DL
Posts: 2,818
Originally Posted by bmvaughn
I have a reservation with LH, TK, and TP segments (2 of each) for November.

Bringing it up on UA shows all six segments fine.

The LH site shows LH,LH,TK2,TP,TP - it's missing a TK segment in the middle (TK1). But it has the flight details correct for all of the others, including ticket numbers.

The TK site shows LH2,TK,TK - it's missing an LH segment at the beginning (LH1) and the two TP segments. It also shows the ticket numbers and says HK-confirmed.

What's the best way to confirm that I'm still good? Calling UA? Should I just continue to monitor the UA site?
If it is UA ticket stock, other airlines won't show the whole itinerary.
The best thing to do is to call each airline and make sure they have your
eticket number against your itinerary.
In addition, if possible, ask each airline send you a copy of your itinerary.

Originally Posted by ACC2008
We have had our paid tickets canceled by Turkish Air even when we checked 24 hours in advance at FRA. Then we were conveniently pushed into coach class (for business class miles that we used UA miles for).

No resolution - UA never came to our aid - their claim - talk to Turkish Air!

This airline is a joke and should NOT be a member of Star Alliance!
Did they downgrade you or they didn't receive the e-tickets in the beginning?
If UA didn't send them your e-ticket, it's UA's fault.
If they downgraded you, you should get compensation from TK.

Last edited by iluv2fly; Jun 11, 2012 at 10:12 pm Reason: merge
pigx5 is offline