Thanks for all of the helpful info. The thing is, it's not my dispute -- it's my friend's, and he really doesn't give a rat's behind beyond the "principle" part.

As such, if I could get an email address of someone that would instill fear into MU, I'd be most appreciative (naturally, this could be done via PM).

Whether or not this happens, I promise --almost on my life-- that I'll get my boy his $500 back.