FlyerTalk Forums - View Single Post - Did CX recently outsource their call center to Philippines?
Thread: Did CX recently outsource their call center to Philippines?
View Single Post
Old Jun 10, 2012 | 6:00 pm
  #6  
hau cheng
15 Years on Site
 
Join Date: Jun 2007
Location: Sydney
Programs: JL Sapphire, Aegean Gold, Accor Platinum, HHonours Gold
Posts: 790
Originally Posted by sxc
Steve Rackstraw confirmed on Saturday in the South China Morning Post that English calls have been outsourced to the Philippines.
The guy I spoke to yesterday (the offhand one) sounded Indian though I could hear Cantonese in the background.
Last edited by hau cheng; Jun 10, 2012 at 7:05 pm
hau cheng is offline  
Reply