Originally Posted by
highman123
I'm on the phone for a BRG at the Hyatt Regency SFO airport:
- hoteltravel.com (denied as you need to register?)
- aavacations.com (same reason???, though aavacations.com worked well for me before with Hyatt)
- galahotels (same reason, needs a membership?)
- otel.com (they matched the rate there)
hyatt.com rate $179 BAR
otel.com $120 (free cancellation)
new rate $97.50
I have to admit I was a bit sarcastic and was asking her if they deny a BRG claim normally if a website asks for a credit card to book as this may constitute a membership in Hyatts terms. Just silence

Yeah...I shouldn't have said any of that....it has been much worse recently. I would rather they modify the program...points or 10% and match more BRGs. The requires a password "policy" is pathetic.