FlyerTalk Forums - View Single Post - Making sense of Hilton reward options [UPDATED January 2017]
Old Jun 9, 2012, 7:56 am
  #90  
brooklynmatt
 
Join Date: Nov 2010
Location: Brooklyn
Programs: AMEX Plat, AAdvantage Gold, UA, SPG Gold, HHonors Gold
Posts: 963
Originally Posted by beltway
Holders of the US-based Hilton American Express cards (both the regular and Surpass versions) enjoy extra benefits. In addition to receiving automatic elite status -- Gold for the Surpass card; Silver for the regular Amex -- and the corresponding VIP reward discount described above, cardholders also qualify for a separate class of discounted rewards (AXON).

AXON rewards are available for 4-night stays at hotels in categories 5 through 7, as follows:
  • Category 5: 125,000 points
  • Category 6: 125,000 points
  • Category 7: 145,000 points

As with standard and VIP rewards, AXON rewards apply only to standard rooms, and not to higher room categories. See the discussion at the end of post #1 concerning capacity controls.


Inexplicably, the AXON rate for category 5 hotels is higher than the VIP reward rate: 125K vs. 119K for a VIP reward. (Inexplicably, because anyone who qualifies for AXON is by definition a Hilton elite eligible for the VIP reward, meaning that no-one should ever need or want to use the AXON5 reward rate.) However, AXON awards provide substantial discounts at category 6 and 7 hotels, as illustrated by the following chart taken from Ric Garrido's blog post:


For a comprehensive comparison of AXON to VIP/GLON and standard awards, see the post below.

AXON awards cannot be booked online, and must instead be made by calling 1-800-920-5649, per the Hilton Amex terms and conditions. Note that this is the Diamond Desk, and the CSR will automatically ask for your Diamond number. Don't be thrown off; if you are not Diamond Elite, simply explain that you are calling to redeem an AXON reward stay.

Some members report that confirmation emails and/or online reservation records for AXON awards sometimes show the higher VIP rate instead of, or in addition to, the correct AXON point charge, although the proper amounts are deducted from their accounts. Also, as noted in the September 2011 thread http://www.flyertalk.com/forum/hilto...ging-axon.html, some American Express websites list outdated AXON point costs (i.e., showing 6 as the top HHonors category).

For general discussion concerning AXON awards, see the FT thread http://www.flyertalk.com/forum/hilto...ve-thread.html.
Thanks for this excellent thread - I am getting into the HH program now and was excited to read about the AXON rates - however, I checked the Surpass website today to look at the card and saw the following:


We’d like to see you more, for less.

With your Hilton HHonorsTM SurpassŪ Card, you can redeem for less. Receive 4 HHonors reward nights at categories 5 or 6 properties within the Hilton Worldwide portfolio at a special rate exclusively for Cardmembers.13

Call 1-800-920-5649 to redeem a four night stay:

Category 5 hotels — 125,000 HHonors bonus points (normally 140,000). Mention promo code AXON5.
Category 6 hotels — 145,000 HHonors bonus points (normally 160,000). Mention promo code AXON6.


No mention of AXON7 and the AXON6 redeems at the rate you discuss for AXON7.

Am I missing something?
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