FlyerTalk Forums - View Single Post - SkyPriority: a new airport experience for our most valued customers
Old Jun 9, 2012 | 4:58 am
  #76  
JOUY31
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Originally Posted by orbitmic
On priority boarding in the terminals, I agree 2E (including satellite) works well, but 2F doesn't so that's the one I would like to see improved with similar hardware system. I believe it would be fully doable space-wise.
Well, at peak times in 2F1, I am not sure that is always doable; so this is why I believe any additional space that can be freed would improve the ease of implementation.

One of the reasons why I prefer the priority lane be materialised separately is that it is thus opened at all times, which I fully agree is my personal preference. It is definitely so on DL though - be it from JFK, NCE, FRA, SFO, LAX, MSP, DTW, LHR, etc. As mentioned by ajs123 it is even better because not only do they have physically separate lines, but they also only start opening the 'regular' line once the skypriority line is empty (of course, if you board later, you can still go there and it works as an excellent shortcut - I have made it many times).
I agree that combining an earlier opening of the priority lane with the fact that it is open at all times is the best way to implement priority boarding.

rendons a Cesar ce qui est a Cesar, Skypriority was very much DL's invention, then spotted by AF as a great case for adoption and then generalised to Skyteam.
Well Air France had also made incremental improvements to the priority security lanes even before ADP had decided to name these lanes "Accès n°1" in a somewhat quaint fashion. Priority immigration lanes came later, and Air France was the only airline (as opposed to an airport authority) to fund and launch a trial for faster immigration. On the other hand, the SkyPriority brand naming is easily understood worldwide and a very good marketing tool.

Finally, it is worth nothing that unlike AF, CI and DL do NOT make exceptions when it comes to priority boarding. AF excludes domestic flights and Bases Province flights
For full disclosure, during the discussions we had, chrissxb, you and me with Air France, this is currently under review as an area for improvement.

Last edited by JOUY31; Jun 9, 2012 at 5:27 am
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