Originally Posted by
wowwow
Hi
Can I utilize this sell to upgrade from business to first?
Yes, if you have a changeable business ticket.
Originally Posted by
happeemonkee
I've just checked the fare class and it is definitely I class so surely it should be UuA? The agent was very nice and said she would put a request in my booking to upgrade with cash at the airport but I've got a fair few Avios that I would much rather use.
The thing is she left me on hold for 5 minutes to check with her supervisor/manager and confirmed that it was a very restricted ticket with no changes permitted (including upgrades). Do I need to call again to speak to another one?
Yes, rule #1 of airline call centres is if you don't get the answer you want, hang up and call again.