Originally Posted by
cybaslacka
Starwood Preferred Guest Information
Although this is a villa property, with fully equipped units, a unique exception has been made to allow this location to participate in the Starwood Preferred Guest program. Due to the nature of this exceptional villa, this location is unable to offer upgrades, late check-out, or daily newspaper. This location will credit Starpoints on all eligible dollars spent and will allow free night award stays but with the following restrictions:
It's because it is an SVO property:
9.2 SVO SPG Participating Hotels. Due to the nature of Starwood Vacation Ownership properties, special conditions apply to their participation in the SPG Program as follows:
9.2.a. SPG Members may earn Eligible Stay and Eligible Night credit towards achieving elite membership levels when staying on Eligible Rates.
9.2.b. SPG Members will earn Starpoints for all Eligible Charges.
9.2.c. SPG Members do not receive the in-hotel benefits of upgrades and late check-out.
9.2.d. SPG Awards for stays at SVO SPG Participating Hotels may only be booked within 365 days of arrival and inventory may be limited.
9.2.e. Instant Awards are not available at every Starwood Vacation Ownership property.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]