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Old Jun 7, 2012, 6:19 pm
  #17  
Jorgen
 
Join Date: Jun 2011
Location: MEL
Programs: VAG
Posts: 1,865
The real genius of this (apart from stealing customers back from National) is in the "Upgrade" option. When I travel for leisure I'm usually theoretically willing to pay a bit extra to get something a bit cooler, but I rarely do.

I won't book a "Cool Car" because they charge crazy-high amounts for them -- they have to because they're giving up a bunch of flexibility in their inventory by guaranteeing me a particular model. On the other hand I rarely book something as nebulous as "premium" or "luxury" because knowing my luck I'll inevitably just wind up with a Town Car instead of a BMW.

But if they start really pushing the idea of painless on-the-spot paid upgrades to defined cars I think they can sell a bunch of 'em while still maintaining flexibility in their fleet. Got some spare Infinitis? Great, stick 'em on the upgrade lot with "$20 a day extra" in the windscreen. They'll be raking in the extra bucks in no time.
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