Originally Posted by
TallestHotelInJapan
Hasn't he the right to ask you to call? He is, after all, the GM and it fully depends on him how to manage his hotel. I'd better call next time if I were you!
of course the GM can ask, if he is interested, but in my books he has no rights to force the customer. And as its formulated, it sounds like a threat, which is totally unacceptable