FlyerTalk Forums - View Single Post - Gate Pass for United Club Access (Discontinued)
Old Jun 6, 2012, 10:23 pm
  #5  
BillBauman
 
Join Date: Jul 2011
Location: SFO, PDX, CDG
Programs: AA EXP, UA 1K, Marriott Platinum, Hyatt Diamond
Posts: 161
Originally Posted by sbm12
And the next time they need to centrally change a policy and deploy that updated information to every station how long would it take?

Sometimes there is a reason things are maintained in a centralized system.
Honestly? You think centralization of system data is a valid excuse post-2000 to not have a graphical front-end and search mechanism for simple policy look-ups? That's like implying the web is useless because you couldn't update everything in one place (which it's not, and you can, obviously) and we should have all stuck with gopher.

Speaking of the web, I see a web browser, why aren't the system policies maintained on a centralized web server and easily accessible and searchable via an advanced technology called "web browsing"? I realize that could take a month or two of design, test and roll out, but how long has the archaic, apparently "more centrally manageable" system been in place? We're not talking about booking flights or running the airline here, just looking up policies. The screenshot shown is clearly a connection-oriented protocol, so relying on connectivity for access to information is not a hindrance to a multitude of modern, simple interfaces that display something as advanced and complex as simple text.
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