Originally Posted by
MAYNARDS99
Nothing more annoying than a company not understanding that guests want an accurate, up to date, and working website.
+1. I really like the Club Carlson web site and booking rooms on it. It would annoy me to no end if I was staying at a hotel that tried to insist that I call to reserve rooms vs. booking online. No question I would just choose a completely different hotel. I am not going to book by phone, and it would bother me to book online if I knew I could get a better deal by phone.