I have styled in rc in most types of room over past 15 years. Always had great service. Last time in club suite- upgraded to higher level. Club lounge amazing- we hardly needed any other food. Champagne and great views.
We arrived Christmas Eve leaving on 28th. Needed clothes altering for new years party. They arrived back 1st thing on 26th. Hotel seamstress had done it- no charge. They actually apologised that we didn't get them back on christmas day but they were off.