FlyerTalk Forums - View Single Post - AAdvantage supervisor override powers

Jun 6, 2012 | 1:32 am

#4

ak333

Join Date: Aug 2001

Location: Beaverton OR

Programs: GE, AA PLT/2.6MM, BR Gld, Royal Carib. DM+, Celebrity Elite, NCL PLT, Princess Elite

Posts: 1,643

Quote:

Originally Posted by Austinrunner

Are you claiming that a telephone supervisor can unilaterally create award availability where none previously existed?

I can tell you from experience that they can not (for example) change an F booking code into Z, but they can contact revenue and plead their case for a specific booking code.