Originally Posted by
TRAVELSIG
My experience at the RC led me to believe it was the most over-rated hotel I have ever been to in the entire RC system.
The ShangriLa is a much better hotel.
The service at the RC is terribly inconsistent.
Saying my pleasure does not equal good service every time.
I had the exact opposite experience - consistently AMAZING service at the RC and terrible service at the MO next door.