Originally Posted by
adamj023
Just use Kayak. Delta needs revenue to grow its business and maintain its planes, order new jets, hire personnel and so on and so forth.
Delta has every right to charge whatever it wants on its website. If you know there is a cheaper price on Kayak and Delta then book it, but if someone wants to pay the higher price in the free marketplace, they have every right to do so.
The honest truth is it isn't fraud, it is just poor coding on the website which they have stated in their blog that the IT team will be working on fixing later this year.
After someone pointed out that you often post things that are based on wikipedia or nonsense instead of fact in another thread, I've noticed that your misinformation is standing out more and more to me now.
So you're basically saying that Delta knows, and is intent on, charging its loyal customers (i.e. those that only shop via DL.$$) more than someone not loyal (shopping via price comparing website) because they need to order more planes? Their own policy of paying you the difference if you book a flight and then can book the same flight and fare class elsewhere for less seems to contradict your theory. Or does the fact that their price matching policy is nearly impossible to redeem really mean they not only intend to charge loyal customers more, but they also conspire to make you think otherwise by offering the price match guarantee that can't actually be redeemed?
I like the comment about the IT dept fixing the website later this year. You obviously haven't tried to book an award fare in the past few years. I'd have figured you would have since you must rack up millions of miles since nothing else would explain the DL can do no wrong fanboy stance.