I have been a united Gold FF for 12 consecutive years.
This year has been most frustrating getting miles from partner airlines credited.
I have no less than 8 flights so far in 2012 where the miles from a partner have failed to make my account.
Each flight has been a valid mile earning code, and each flight the correct (new) FF number has been entered.
My UA / CO activity is not having any issues and scattered in-between these flights.
I have emailed
[email protected] on each occasion, sometimes multiple times and to date 2 flight got credited... this is now 3 months on since submission.
The problems with mileage credit is leading me to believe my account is just broken.. either way I don't want to have to do this after every flight.
American Airlines just offered me a status match to Gold.. I have 4 long haul flights to book before August..more than enough to get me on the road to Long Term AA gold status.. Should I do it ?
Any tips with contacting United, its getting way to frustrating as it is ?
Any one else having these kinds of issues ?