(Sorry if this is in the wrong forum, please feel free to move if appropriate)
I started using TopTable to secure bookings for certain restaurants last year as a result of being able to collect double Amex points via
http://www.amextoptreats.co.uk which signs you up to TopTable the first time you place a booking.
I would then also receive 200 TopTable points every time I attended a booking and reviewed the restaurant.
There were lists of restaurants you could redeem your TopTable points to get a free meal at. These ranged from 1,000 points per meal upto 4,000 points for the best restaurants.
I had earned about 4,000 TopTable points and was hoping to use them to get dinner for 2 (2 x 2,000 points) at one of the 2,000 point restaurants which would have been worth in the region of £100.
I made a booking on the site last week and noticed the site had changed considerably. At first I thought it was just an aesthetic change, however on careful inspection it seems they have changed the program entirely.
Now instead of being able to redeem your points for free meals, you are issued with "Dining Cheques". My 4,000 points are now only worth a paltry £27 in dining cheques which is a massive devaluation. Additionally my last booking only earned 100 TopTable points instead of the usual 200, although it was no longer compulsary to provide a review to claim the points.
Searching through my email, I can find no warning that this was going to happen, or even an announcement that it did happen.
I'm really not happy with this as I had been collecting points for quite some time and was really looking forward to claiming my reward.