Confusion on Status Renewal
Hi,
In the past year, 600 status credits were obtained, and I also achieved 4 QF flights. The Gold membership in the previous year was obtained on a Partner Gold membership. However this year, I logged in to see I have been downgraded to "Qantas Club Silver". At the start of my renewal year (1 June), I called as I did not receive a new card (and still have not to this date!).
Has there been a change in Qantas policy? Kind of annoyed about this. And won't be directing any business to QF in the future as a result of this incompetence. No wonder the airline is losing money left right and centre
Hello VA!