Originally Posted by
AZ Travels the World
If I were in charge I'd be doing it too. If they're not doing it, they certainly should be -- or they are almost surely letting down their very best customers. It's hard to imagine they are that asleep at the wheel.
I'm sure there are matrixs in place to account for your spend, in which case, those of us who stay predominantly at Park Hyatts would get better treatment, as well as get to Lifetime Diamond quicker.
As for Andaz, none of their properties appreciate or respect status. Partly due to differen systems, and partly because the brand just doesn't get it. I actually like the Andaz brand, however lower my expectations whenever I stay there.