FlyerTalk Forums - View Single Post - Hyatt.com Withdrew Points Twice for a Stay
Old Jun 4, 2012 | 10:30 am
  #10  
777 global mile hound
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Originally Posted by holtju2
I made the following post on May 24th regarding the same issue:

http://www.flyertalk.com/forum/hyatt...wice-stay.html

Points were withdrawn twice but only one withdrawal was shown on the online account statement.
Thanks holtju2 I missed your earlier post informing us
As I stated earlier it is unlikely this is isolated to one or a few members.
It’s bad enough that point awards have vastly inflated over the last few years but made worse with this unacceptable ongoing situation
That makes me question the trust I have in Hyatt to run their systems with fair integrity.
Hyatt may have a bed guarantee they may soon need an award redemption guarantee to pull the correct amount of points at time of booking!
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