Originally Posted by
JackE
Canceling reservations is another potential problem since at best there can be a delay in returning previously-deducted points.
Also, I can see how an isolated problem would escape management notice, but if widespread, how can this not show up as a material discrepancy on a balance sheet?
While we are on or off topic
I do not understand if the booking function can debit the points immediately why does it take 24 hours to days for the points to return at Hyatt.com?
On some rare occasions the points don’t return at all
Another of America’s unsolved mysteries
Also frustrating if I can book or call to book my award reservation why can't I cancel it?
Thats certainly not cost effective/ productive to Hyatt’s inventory management nor the labor of manually canceling every single award booking with agents globally.
Very odd
At SPG,PriorityClub,Marriott Rewards even the dysfunctional and weird Hilton Honors website if points come out or returned back into the account it all happens in real time as it should.
Houston we have problems
Even though I'll assume this IT stuff is all based in the Windy City.
What kind of wind is blowing there these days?
