Originally Posted by
JackE
Not in any way to detract from your issue, it sounds to me like the OP has a different issue. That is, he didn't mention any anomolies that occurred during the reservation process. Just that the points were double-deducted.
It's inexcusable that this would happen for a day, much less for months or years if that's the case.
It probably derives from the same back end issue. Maybe the fact that I mistyped the CC number wasn't the issue after all?