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Old Jun 3, 2012 | 12:54 pm
  #1  
SteerageFlyer
 
Join Date: Jan 2004
Location: Seattle, WA USA
Programs: Marriott Gold, United Silver
Posts: 263
E+ Seat Glitch on Website

Anyone else ever seen this problem?????

I paid the fee to upgrade to E+ last night (I hate having to pay for that now that I mostly fly AA). Selected my new seat and when I checked back I was assigned back to my original seat. Reselected the E+ seat again and it was selected and in my reservation with no problems. Checked back again today and I was back in my original seat.

I thought that was funny since the fee had already posted to my credit card. I called UA (again I hate not being able to call the elite line since that was the best part of being elite in my book) and the agent said I was indeed in my E+ seat and that "sometimes the website has glitches."

Just curious if anyone else has ever seen this "glitch."
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