Originally Posted by PDXPremier

Funny you should mention this....they lost two of my reservations for 2 one-way trips I'm taking in July.....they could see them listed under my MP# profile, but were unable to pull up the flights. The agent on the phone was kind and helpful, but of course had to put me on hold while they figured out what to do with the help of the ticketing department. As it turns out, she said this is a known issue (ie, "bug") that is affecting a relatively small number itineraries....as it stands now, they know about the "bug" but it hasn't yet been fixed. Their solution was to basically recreate my original itinerary and issue me a new confirmation #. Weird problem....the moral of the story is to double-check your itineraries on a regular basis....