Originally Posted by
DavidYYC
They said at check-in that they have no record of this rule as it pertains to AC-P and insisted on charging her a sum that would covered the extra bag all the way to YYC. Euros180.
The baggage rules for each PAX should be part of their PNR based on the MSC so it's not up to the other airline to sort out.
So in this case did they refuse to recognize the rule, or just didn't know how it applied to AC-P for J class? i.e. if your wife was flying in Y, would they have allowed 2x50lbs, or if she was AC-E in Y or J, would they have allowed 3x70lbs?