Originally Posted by
danpeake
You're allowed one stopover and one open jaw. It's none, one or both, but not three.
This is not true. You are permitted two open jaws.
Originally Posted by
BigBossman
Currently, I have a saver first routing of IAD-LAX-SYD and returning BNE-BKK-NRT-IAD. I would like to add a stopover in SYD and extend my initial outbound trip to AKL. New outbound would be IAD-LAX-SYD(stopover)-AKL Can I do this?
Yes, and your current trip is a single open-jaw (SYD/BNE) with no stopover. Your proposed new itinerary is a single open-jaw (AKL/BNE) and a stopover (SYD).
Call back and ask the agent to add the SYD-AKL segment in to the award and reprice it. If they say the computer won't let them price it then ask them to "please store the segments and have a supervisor or the rates desk manually price it."