FlyerTalk Forums - View Single Post - HI Portsmouth UK - opinions, is this misleading?
Old Jun 1, 2012 | 10:37 am
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Keefy-boy
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Join Date: Aug 2011
Location: Brighton, UK
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HI Portsmouth UK - opinions, is this misleading?

Currently staying in an 'executive' room at the HI in Portsmouth. Here's how they describe the 'executive' amenities:

Holiday Inn Portsmouth Executive Club Level

Step up to an Executive room for luxury decor, complimentary mineral water and chocolate bar. There's a minibar in your room and you can stay in touch with high-speed Wi-Fi Internet. Extra touches include a bathrobe and luxury toiletries. Unwind with pay movies on our new 37 inch flat screen TVs..

Premium Services
Drinks, complimentary


We were given one small bottle of water and a Kit Kat at check-in, they said it was a Platinum PCR gift. When I later queried how to get the complimentary drinks they said it was the bottle of water we already had! The description also implied to me that Wi-Fi would be free, it's not, they want £16 for 24 hours, the same as any other room in the hotel, so how is that a 'step up'? There's also no mini-bar and the decor is far from 'luxury'!

Last edited by Keefy-boy; Jun 1, 2012 at 10:55 am
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