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Thread: (Gone) RGN - SFO in F $450 one way AI; other N. America cities included
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Old May 31, 2012 | 5:12 pm
  #4351  
2mg
 
Join Date: Aug 2007
Posts: 740
Originally Posted by sedonanative
I'm getting frustrated with Vayama.
I had a KE ticket, which was cancelled, and I accepted the offer to reinstate.

I've never heard back from vayama on this at all.

I spent Saturday on the phone with a rep who was completely incapable of anything but said she would forward the concern on. I never heard from anyone and emailed vayama yesterday morning and still haven't heard from them--not even an acknowledgement of receipt of the issue.

Anyone think I should try to escalate this with DOT? Trip is in Aug so I'd like to start getting my house in order.
Do you have the original email confirmation when you purchased?
I'd check in with KE's site and punch in your booking reference. I'd also email KE to make sure you are on their radar.
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