FlyerTalk Forums - View Single Post - MasterCard return issues -- Consumer Beware

May 31, 2012 | 3:57 pm

#3

mia

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Quote:

Originally Posted by travelerX2020

... if it was a Visa this case would already be closed in my favor. Basically with MasterCard it does not matter if a vendor has a refund policy or not if you buy it , you own it!!

I am skeptical of this explanation. How expensive was the item? What is the nature of your "issue" with the merchandise?

This may be a difference in Chase's relationship with MasterCard versus VISA, but I doubt it is a policy difference. For example:

Quote:

SATISFACTION GUARANTEE

If you become dissatisfied with a product you purchase using your eligible MasterCard card within 60 days of purchase, and the store will not accept a return, you may be eligible for a refund for the cost of the product up to $250.

http://www.mastercard.us/card-benefits.html

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