Originally Posted by
big_mac
I agree, you were the victim - the points were taken from your account. The hotel would have been paid by the use of your points, so they would not have been the victim here.
The fact that you will, presumably, be reimbursed is not relevant to the crime being committed.
Since when can only the victim report a crime? I imagine that would cut down on murder investigations.
It's just lazy policing.
Are the points the member's or do they remain the property of IHG? Given that, in some cases, PC can close accounts and the member then loses all their points, it would seem to me that PC must own the points and so the member isn't actually the victim but PC may be and it would be up to them to determine whether they view it as theft