qq511, I DID get a confirmation with CO ticket numbers pre 3/3, but no ticket numbers since then.

The record locator provided by UA for infant is not visable online as you say - there are no flights on iten message. However, I am able to see the infant under my record locator now and calls to all of the partner airlines allowed seat assignment and infant/toddler meals to be ordered which seems to be a good sign!


"I know it's not an issue for all FTers, but the lap infant issue has been a complete and total disaster since 3/3."

I have to agree 100%. I have spent more time trying to "fix" this and make having a lap infant work than anything with my flights this year

Paid ticket to LHR - purchased pre 3/3, flown 3/25, we missed our connection in EWR due to weather delays in EWR. UA moved us to next avail flight (about 2 hours later) but told me I could not get on with infant because I had no ticket. It took 50 minutes with supervisot, gate agent and so on to issue me Boarding passes but they could NOT remove the notation that the infant had a paper ticket not an e-ticket... As i was standing there with e-ticket confirmation trying to plead with them all I could do was laugh.. In the end they crossed out p-tckt and wrote e-ticket and words OK to board. It ws painful and a waste of an hour in the airport with an infant in arms... but in the end it all worked out

domestic paid tickets have been no issue (flown 3 R/T since 3/3) with infant, UDU processed 4/6 flights

Award tickets to Asia in 2 weeks.. NIGHTMARE. Flying UA, Thai, SG, Air China and Asiana. Booked pre-3/3/ and all seemed OK. Integration spawned new record locators and e-ticket numbers for all. Infant no longer visible on reservation at this point, several calls to premier line and still no sign of infant ticket, record locator could not be pulled up on ua.com. Finally got an agent who stated it was fixed and I should be able to see infant on the main RL shortly, but that never happened. Called back in 2 more times to where i finally was able to see the infant on the itenerary, but was not able to get anyone to provide a UA ticket number (016xxxxx). Fingers crossed as we depart in less than 2 weeks. I. like the qq511 have a stack of papers to take with me that docuement the saga that this reservation has become!