Originally Posted by
ironmanjay
Maybe this is an issue with intl reservations. I was able to add an infant on a domestic award reservation pretty easily.
Domestic is a totally different ballgame (fortunately). Either paid or award most agents know how to do it over the phone, and you can actually just wait and do it at check-in at the airport if, like me, you're concerned that it may mess with your CPU if you do it earlier.