Originally Posted by
NJUPINTHEAIR
OP --
Just what credit card was on file? One of yours? If so, this is identity theft, and it is mail and wire fraud -- I do not know if the Houston PD knows this portion of the story, but I believe you are a victim as you neither gave consent nor knew of this indiviidual using your credit card to permit him entry to the room. It is an unauthroized use of the credit card and that is a crime.
Furthermore, the hotel has some real explaining to do as you indicated that they decline one credit card, but then authorize another's use, presumably with a different name. This is pure negligence, at the very least.
Keep us posted, as you ought to call the hotel again and get names, etc.
The credit card on file WAS mine. While the credit card was used for a "temporary hold" upon check in, no charges were actually made to the card.
I agree that the hotel dropped the ball by placing the temporary hold on my credit card. I have a feeling the hotel won't ever do that again.