I'm seeing a lot of strangeness in fare searches from _non_ delta.com searches. In another thread, it was noted that people were having problems searching and finding fares for delta, and I think it's related.
Here's an example itinerary I am finding today both from itasoftware, as well as my company's booking engine:
New York (JFK) to Calgary (YYC) - Mon, Jun 25
New York (JFK) to Salt Lake City (SLC) - Mon, Jun 25
Delta 1773 Dep: 3:45PM Arr: 7:11PM 5h 26m Boeing 737 First (A)
Layover in SLC 0h 57m
Salt Lake City (SLC) to Calgary (YYC) - Mon, Jun 25
Delta 4634 Dep: 8:08PM Arr: 10:20PM 2h 12m Canadair RJ 700 Economy (U)
OPERATED BY SKYWEST DBA DELTA CONNECTION
Calgary (YYC) to New York (JFK) - Fri, Jun 29
Calgary (YYC) to Salt Lake City (SLC) - Fri, Jun 29
Delta 4635 Dep: 8:05AM Arr: 10:10AM 2h 5m Canadair RJ 700 Economy (U)
OPERATED BY SKYWEST DBA DELTA CONNECTION Layover in SLC 0h 56m
Salt Lake City (SLC) to New York (JFK) - Fri, Jun 29
Delta 106 Dep: 11:06AM Arr: 5:53PM 4h 47m Boeing 737 Business (I)
Cost per passenger (including taxes & fees) $643.48
Total cost for 1 passenger $643.48
How to buy this ticket
Tickets cannot be purchased directly from ITA Software.
Provide this information to a travel agent to help them match the fares found.
Make sure to provide the exact booking and fare codes shown.
Fare 1: Carrier DL UA14UWNQ NYC to YYC (rules)
Passenger type ADT, one-way fare, booking code A, U
Covers JFK-SLC (First), SLC-YYC (Economy)
$256.50
Fare 2: Carrier DL UA14UWNQ YYC to NYC (rules)
Passenger type ADT, one-way fare, booking code U, I
Covers YYC-SLC (Economy), SLC-JFK (Business)
$256.50
US Transportation Tax (US) $38.48
US September 11th Security Fee (AY) $7.50
US Passenger Facility Charge (XF) $13.50
US Flight Segment Tax (ZP) $15.20
USDA APHIS Fee (XA) $5.00
US Immigration Fee (XY) $7.00
US Customs Fee (YC) $5.50
Calgary Airport Improvement Fee (SQ) $24.60
Canadian Goods and Services Tax (XG) $1.20
Canadian Air Travelers Security Charge (CA) $12.50
Subtotal per passenger $643.48
Number of passengers x1
TOTAL AIRFARE & TAXES $643.48
This ticket is non-refundable.
Changes to this ticket will incur a penalty fee.
Fare construction (can be useful to travel agents)
NYC DL X/SLC DL YYC Q7.50 249.00UA14UWNQ DL X/SLC DL NYC Q7.50 249.00UA14UWNQ USD 513.00 END ZP JFK SLC YYC SLC XT 5.50YC 7.00XY 5.00XA 38.48US 15.20ZP 7.50AY 12.50CA 24.60SQ 1.20XG 13.50XF JFK4.50 SLC4.50 SLC4.50
Last week, I could also find this itinerary on kayak, but today, I can only find the return leg (for the outbound, kayak returns _no_ DL flights).
delta.com shows the usual types of fares available.
If I try to book this with my company's booking engine, I end up with a "your fare has changed" note, and a $1200 all coach fare.
I don't know what Delta is publishing, but now it's not just delta.com which is screwed up, it seems like they're causing all the other booking engines to be screwed up..
This kind of screw up has got to cost them money if people can't book for days..