Originally Posted by
TerryK
You should try to connect through LAX, JFK, ATL, LHR or CDG more.
Oh they're not confusing just time consuming
Seriously though I do agree with you. Changi is very easy to do a transfer as it is one step, you simply find your outbound flight gate, as arrivals and departures are not separated. At many airports it is a two step process, you need to find transit point and then the gate, so some backtracking may be inevitable. (a corollary of this is gate based security, which I prefer as well, but that is a completely separate discussion).
As for people doing the meet and greet, how hard is it in 2012 to either a) use the internet, mobile phone or other device to check arrival terminal OR b) checking the monitors on arrival at the airport - either airside or landside OR c) ask someone at the airport?