FlyerTalk Forums - View Single Post - Hard to redeem points and cash
View Single Post
Old May 27, 2012 | 2:09 pm
  #6  
abcx
All eyes on you!
15 Years on Site
 
Join Date: Dec 2008
Posts: 3,332
Originally Posted by hqly2001
Ive done it and it seemed like i was transfered to spg for reservations and they could not find anything either. Hve you found this to wrk? Do you request to peak tp hotel agent and not spg? Its the starwood reservation service.
I've tried this twice - once with the Westin Georgetown and once with the Sheraton Iguazu. Asked for the revenue manager by calling the hotel directly both times. The RM at the Westin Georgetown opened up inventory on two of the four nights that I wanted (the other two already had C+P). The RM at the Iguazu Sheraton was of no help even though I'm quite sure the occupancy at the time we were there was low enough that his reimbursement from Starwood would have been the same under C+P or full points. Maybe something was lost in translation and he didn't understand my request.
abcx is offline