Why on earth were YOU apologising? You act as if though YOU did something wrong.

But apparently you have no issue with the BSX?

Perhaps your experience will show you that there is no rational reason for what TSA does, and you will start to speak up and let people know that those of us who have bad experiences are not bad people.

I'm sorry on the one hand that it happened to you, but if it woke you up to the reality, then I am very glad that you are upset enough to voice what happened. Tell all your friends and family and colleagues, please.