FlyerTalk Forums - View Single Post - How to report rude phone customer rep and problems changing tickets
Old May 25, 2012 | 3:10 pm
  #7  
IAMORGAN
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15 Years on Site
 
Join Date: Oct 2006
Location: UK
Programs: BA Blue, IC Spire Ambassador
Posts: 5,409
I think you might be out of luck: given you're presumably quite close to departure, the discount/advance tickets are unlikely to be available.

I agree that some fares can seem bonkers, but that's the reality.

As for complaining, the only way I know of is a letter, email or call to BA Customer Relations.

Sorry I can't be more helpful.
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