Originally Posted by weirdlyndon

Gauging from reports here on how long it's taken to ticket by mail, I just wouldn't trust it. If you have the ability, make the trek to your local airport and try and do it in person there, after putting the reservation on hold via united.com. A good agent either knows how to do it, or would be willing to call the help desk and have those guys walk them through it. I've successfully ticketed in person at LGA, JFK and the NY Penn Station Ticket office post 3/3. Doesn't hurt to try